Privacy Policy

1. Introduction

Welcome to L’Orto Restaurant Bahrain (“we,” “our,” or “us”). Your privacy is important to us. This policy explains how we collect, use, and protect your data when you visit our website.

By using our website, you consent to the collection and processing of your data as described in this policy.

2. Data We Collect

We collect and process different types of personal and non-personal data, including:

A. Data Provided by Users

• Contact Information: Name, email, and phone number (e.g., when making a reservation or contacting us).
• Other Information: Details provided in reservation requests or inquiries.

B. Automatically Collected Data

When you browse our website, we automatically collect:

• Technical Data: IP address, browser type, operating system, and referring URLs.
• Usage Data: Pages visited, time spent on the site, interactions.
• Cookies and Tracking Technologies: Used to enhance user experience and analyze website traffic.

C. Data from Third Parties

• Analytics Services: We use Google Analytics and Google Search Console to monitor and analyze website performance.
• Reservation Services: We integrate with an external booking platform to manage reservations.

3. How We Use Your Data

We process your data for the following purposes:

• To manage reservations: Confirm and organize bookings.
• To communicate with you: Respond to inquiries and provide information.
• To improve our website: Analyze website usage and optimize performance.
• To ensure security: Protect the website and prevent fraudulent activity.

4. Data Sharing

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Third-party platforms that assist in handling reservations and website analytics.
• Legal Authorities: If required by law or to protect our rights.

All third-party services comply with relevant data protection regulations.

5. Cookies & Tracking Technologies

A. What Are Cookies?

Cookies are small text files stored on your device that help improve website functionality and user experience.

B. Types of Cookies We Use

C. Managing Cookies

You can manage or disable cookies through your browser settings:

• Google Chrome:
  1. Open Chrome and click the three dots in the top right corner.
  2. Select “Settings” > “Privacy and Security” > “Cookies and other site data.”
  3. Adjust your preferences.
• Mozilla Firefox:
  1. Open Firefox and click the three lines in the top right corner.
  2. Select “Settings” > “Privacy & Security.”
  3. Configure cookie preferences under “Cookies and Site Data.”
• Safari:
  1. Open Safari and click “Safari” in the menu bar.
  2. Select “Preferences” > “Privacy.”
  3. Adjust your cookie settings.
• Microsoft Edge:
  1. Open Edge and click the three dots in the top right corner.
  2. Select “Settings” > “Cookies and site permissions.”
  3. Click “Manage and delete cookies and site data” to configure preferences.

For more details, refer to the official browser support pages.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to certain data processing activities
• Withdraw consent for cookies or marketing communications

To exercise your rights, contact us using the details below.

8. Data Security

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is completely secure.

9. Policy Updates

We may update this policy periodically. Any changes will be posted on this page with a last updated date.

10. Contact Information

For questions about this Privacy & Cookie Policy, you can reach us at:

L’Orto Restaurant Bahrain

Address: Bldg 119, Road 3931, Manama 338, Qudaibiya, Bahrain

Email: lortobh@gmail.com

Phone: +973 1777 7818